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Chemistry of Change
Anglais
161 b
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Managing change has become one of the key concerns of today's managers, and yet change management programmes are often considered to have failed. Following on from his previous book, The Customer's Victory, Francois Dupuy here outlines how to manage a successful change process. Using practical examples from new case studies showing examples of successful change management, and discussion of current theories of organisational change, Francois Dupuy explains how true organisational change can be effected in both private businesses and public organisations. With a strong pedagogical format, case studies and a helpful glossary of terms, this is an invaluable guide both for managers having to deal with change implementation and for students and researchers of change management.
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