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Toyota Way to Service Excellence: Lean Transformation in Service Organizations
Language
English
English
Book
Hardback
Shows service-based organizations how to go Lean, gain value, and get results - The Toyota Way. Suit...
Full description
Libristo code: 10919820
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108 b
108 b
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Shows service-based organizations how to go Lean, gain value, and get results - The Toyota Way. Suitable for service professionals of every level, this guide takes the proven Lean principles of the author's bestselling Toyota Way series and applies them directly to the industries where quality of service is crucial for success.
About the book
Full name
Toyota Way to Service Excellence: Lean Transformation in Service Organizations
Author
Jeffrey K. Liker, Karyn Ross
Language
English
English
Binding
Book - Hardback
Date of issue
2016
Number of pages
448
EAN
9781259641107
ISBN
9781259641107
Libristo code
10919820
Publishers
McGraw-Hill Education
Weight
790
Dimensions
165 x 238 x 36
Categories
Economics, Finance, Business & Management
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Business & Management
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Management & management techniques
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Quality Assurance (QA) & Total Quality Management (TQM)
Technology, Engineering, Agriculture
>
Transport technology & trades
>
Automotive technology & trades
>
Automotive (motor mechanic) skills
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