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Service Quality

Language EnglishEnglish
Book Paperback
Book Service Quality Sabina Lajiq
Libristo code: 06993331
Publishers LAP Lambert Academic Publishing, November 2011
The importance of retaining a stable position by maintaining quality in a competitive market has bee... Full description
? points 117 b
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The importance of retaining a stable position by maintaining quality in a competitive market has been in focus for decades. Service quality is considered to be a vital strategy for survival and success in today s competitive environment. Although there have been an emphasis in quality overall, the research in companies performance within a business-to-business approach is still largely unexplored. This research concluded the factors that indicate various quality levels in recruitment companies.

About the book

Full name Service Quality
Author Sabina Lajiq, Elvira Efendic
Language English
Binding Book - Paperback
Date of issue 2012
Number of pages 76
EAN 9783659255427
Libristo code 06993331
Publishers LAP Lambert Academic Publishing
Weight 134
Dimensions 150 x 220 x 5
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