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PRAISES ""The Relentless Pursuit of Information Technology Excellence" is nothing less than a call to manage the IT function as a business. If you are a CIO or IT manager trying to rebuild trust with other areas of the organization, this book is for you. It might even save your job." --Rob Austin, Associate Professor, Harvard Business School, and co-author of "Artful Making" "IT communities in all developing countries must read "The Relentless Pursuit of Information Technology Excellence" because it offers important management lessons and uncovers opportunities for outsourcing providers." --Maduka J. Emelife, Country Manager, Hewlett-Packard Nigeria Ltd