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Mystery Shopping

Language GermanGerman
Book Paperback
Book Mystery Shopping Harald Reil
Libristo code: 09487621
Publishers Gbi-Genios Verlag, July 2015
Die Erkenntnis, dass guter Service den Umsatz fördert, scheint noch nicht bei jedem Unternehmen ange... Full description
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Die Erkenntnis, dass guter Service den Umsatz fördert, scheint noch nicht bei jedem Unternehmen angekommen zu sein. Das belegen so genannte Mystery Shopper, die in geheimer Mission Service-Sündern auf der Spur sind. Vielleicht aber helfen schon allein die boomende Branche und der Einsatz noch mehr unangekündigter Testkäufer, dass sich die Servicequalität verbessert.

About the book

Full name Mystery Shopping
Author Harald Reil
Language German
Binding Book - Paperback
Date of issue 2015
Number of pages 16
EAN 9783737936460
ISBN 3737936463
Libristo code 09487621
Publishers Gbi-Genios Verlag
Weight 50
Dimensions 178 x 254 x 2

Categories

Economics, Finance, Business & Management > Economics
Economics, Finance, Business & Management > Business & Management
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