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"Expanding on the concepts and tools of lean hospitals and coupling these ideas with the principles of sigma six, this book presents a "how-to" guide to true efficiency in hospitals. Beginning with an overview and description of lean tools, such as Toyota and Gilbreth and Taylor, it demonstrates lean implementation at every level of a hospital including the ED, OR, Radiology, and Cath Lab. The authors discuss traditional methods, typical problems, and a value stream map for each area and provide actionable blueprints, case studies, and lessons learned to facilitate the duplication of lean improvements"--Provided by publisher.