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Lean Six Sigma in Service

Language EnglishEnglish
Book Hardback
Book Lean Six Sigma in Service Sandra L. Furterer
Libristo code: 06702309
Publishers Taylor & Francis Inc, May 2009
Based on case studies, this book demonstrates real-world applications of Six Sigma, especially in se... Full description
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Based on case studies, this book demonstrates real-world applications of Six Sigma, especially in service or non-traditional industries and processes. This title describes the Six Sigma DMAIC and Design for Six Sigma IDDOV problem solving approach and how it can be applied to service and transaction related processes.

About the book

Full name Lean Six Sigma in Service
Language English
Binding Book - Hardback
Date of issue 2009
Number of pages 482
EAN 9781420078886
ISBN 9781420078886
Libristo code 06702309
Weight 842
Dimensions 240 x 160 x 31
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