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The practical implementation guide to John Kotter s revolutionary 8-step change process and the See-Feel-Change approach as introduced inLeading ChangeandThe Heart of Change. John Kotter s change bibleLeading Changehas sold nearly 490,000 copies since publication in 1996 andThe Heart of Change, co-written with Dan Cohen, has sold nearly 125,000 copies. Now, Dan Cohen delivers a highly practical, hands-on complement to both of these books inThe Heart of Change Field Guide. Filled with practical tools, checklists and advice, this book will guide leaders and managers step-by-step through real change programs within their organisations.