Doesn't suit? No problem! You can return within 30 days
You won't go wrong with a gift voucher. The gift recipient can choose anything from our offer.
30-day return policy
This book describes the journey of developing and implementing a global knowledge sharing strategy at the multinational project development and construction company Skanska. The strategy described is based on a people-to-people approach and covers four different strategic business units with more than 50,000 employees. It shows how the introduction of knowledge management has led to improved collaboration on customers and increased sales, as well as quality improvements and higher employee satisfaction. The book introduces a 8-step framework for achieving sustainable organizational learning and provides a theoretical introduction to the field of knowledge management and cognitive pedagogy.