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Contractual and Relational Governance in Information Systems Outsourcing Relationships

Language EnglishEnglish
Book Paperback
Book Contractual and Relational Governance in Information Systems Outsourcing Relationships Thomas Fischer
Libristo code: 13415809
Publishers Cuvillier Verlag, July 2013
Many companies outsource parts of their information systems (IS) function to external service provid... Full description
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Many companies outsource parts of their information systems (IS) function to external service providers. However, many IS outsourcing projects fail. One of the main reasons for this failure is a lack of knowledge of appropriate governance of the relationship between client and vendor. While research indicates that the two main governance mechanisms, i.e., contractual and relational governance, may change over time, there is no consensus on how and why they change. A dynamic view on IS outsourcing governance is developed to understand those governance changes. This contributes to the ongoing scholarly debate on the relationship between contractual and relational governance, i.e., whether they act as complements or substitutes. In addition, one research article focuses on the impact of information technologies on the governance of IS outsourcing projects. The four research projects included in this book provide insights into how IS outsourcing governance may be improved.

About the book

Full name Contractual and Relational Governance in Information Systems Outsourcing Relationships
Author Thomas Fischer
Language English
Binding Book - Paperback
Date of issue 2013
Number of pages 172
EAN 9783954044726
ISBN 3954044722
Libristo code 13415809
Publishers Cuvillier Verlag
Weight 231
Dimensions 148 x 210 x 9
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