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This easily accessible book focuses on those moments when knowing exactly what to say is an absolutely necessary challenge. From the light-hearted "how to react when someone turns you down for a date" or "what to say when you notice someone's fly is open" to the more serious "what to say to a co-worker who has had a miscarriage or to a friend who has suffered the sudden death of a parent," As "A Gentleman Would Say" differs from other etiquette books in that it not only offers suggestions for the correct thing to say in more than 100 social situations-it also gives examples of the wrong thing to say!