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Language EnglishEnglish
Book Paperback
Book Analytical CRM Prof. Dr. Florian von Wangenheim
Libristo code: 03621352
Publishers Springer Fachmedien Wiesbaden, October 2008
Using empirical analyses on the basis of sound theoretical foundations, Markus Wübben shows how cust... Full description
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Using empirical analyses on the basis of sound theoretical foundations, Markus Wübben shows how customer relationships can be broadened, i.e., how customers’ cross-buying behavior can be stimulated and how customers’ relationship length and depth, meaning customers’ activity and purchase-levels, can be predicted.

About the book

Full name Analytical CRM
Language English
Binding Book - Paperback
Date of issue 2008
Number of pages 263
EAN 9783834912787
ISBN 3834912786
Libristo code 03621352
Weight 389
Dimensions 148 x 210 x 16
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